What if tech support was…different?
We offer tech support and tutoring services for anyone, with an emphasis on patience and an approach free of judgment.
Twenty years ago the internet was mainly used for Email and eBay. Today, it is fundamental to the way we interact with each other.
The rate at which technology evolves makes it challenging to keep up with new tools and trends, or to keep the devices you have running smoothly.
We’re here to help.
Our Services
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Home and Small Office Tech Support
Young Whippersnapper provides IT solutions to address the needs of individuals and businesses.
Computer setup, mobile device screen repair, battery replacement, software installation and troubleshooting, basic data transfer and backup, printer installation, password reset, and more!
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Technology Tutoring and Coaching
Don’t just set up your new device, learn to use technology on your terms.
One-on-one instruction and support that today’s tech companies leave us without. We can also help transfer your handwritten passwords to a safe, secure, and easy password management service!
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Mobile Device Setup and Repair Services
New phone? We can help transfer your data, including photos and contacts to your new device.
Individualized step by step instruction or hands-on assistance installing, updating, or backing up computing or mobile devices. We can also repair your existing computers and mobile devices.
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Secure your Information
Develop a foundational understanding of cybersecurity best practices for individuals in our connected world. Learn to recognize common scams, and implement steps to secure your personal data in today’s information economy.
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Communication and Social Media
Setting up a Zoom call with family or friends? Accepting a ‘friend request’ on the latest new social platform? Get connected on today’s platforms, while ensuring good security and privacy practices.
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Electric or High-Tech Car Support
Electrified Vehicles are the future of transportation! Sometimes they can also feel like computers on wheels. We offer coaching or tutoring on almost anything inside the cabin of a hybrid or fully electric vehicle. Charging, lifestyle, and consulting available.
Pricing
Our pricing is designed to be clear and straightforward, with the goal of making this service work for you.
If you are experiencing financial hardship, or would like to purchase our services for a friend or family member, please call for more information.
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Our hourly rate is $89, and the time is personalized to your needs! We can solve computer troubles, help set up a new device, or teach a new communication tool or online service for everyday life.
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A monthly subscription of $99 gets you access to phone support for quick questions, and one hour of on-site support per month. Some limitations apply; please call for details.
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Please call for any larger projects or custom requests so we can build a quote for your needs.